Healthcare

We recognize that working in the healthcare industry requires us to be adaptable, flexible, and prepared for rapid change as needed for our clients.

Call247 specializes in inbound care, appointment setting, doctor referrals, as well as outbound reminders, and product or service introductions.

Call247 offers call center services for organizations throughout the healthcare system, such as hospitals, physician groups, healthcare insurers, and pharmaceutical companies.

Healthcare business process outsourcing plays a central role for healthcare industry organizations to increase their work efficiency in terms of customer satisfaction and finances.

We offer the following services.

  • Appointment setting, cancellations, and postponements
  • Scheduling and reminders
  • 24/7 patient call support
  • Live chat outreach
  • Omnichannel customer service support
  • Inbound Customer Support
  • Phone, SMS text, email, chat, and social media support
  • Inbound and outbound sales 
  • Services in German
  • Keeping patient data secure

Businesses in the healthcare industry can focus on their core mission of treatment. At the same time, we at Call247 will provide innovative all-in-one Call Center services that simplify customer engagement, thus enabling healthcare businesses to expand their potential.

Some key benefits of healthcare business process outsourcing

  • Reducing expenses 
  • Eliminating inefficiencies resulting from nonintegrated and redundant processes
  • Refocusing healthcare personnel on strategic activities where they can truly add value to the core business
  • Wide reach in German-speaking market
  • Privacy of data and data protection

Receive the help/assistance you need

We look forward to working with you to provide cutting edge call center services for both you and the clinicians and patients you serve.